How It Works for Providers

Get discovered by families searching for respite care. Manage inquiries, bookings, and availability all in one place.

Get Started in 4 Simple Steps

1

Create Your Profile

Sign up and claim your listing. Add photos, care levels, pricing, and a video tour to stand out.

  • Upload up to 20 photos
  • Add YouTube video tour
  • Set care levels & pricing
2

Get Discovered

Families and discharge planners find you through search, our AI Concierge, and targeted matching.

  • Show up in city searches
  • AI Concierge recommendations
  • ALC discharge referrals
3

Manage Inquiries

Receive tour requests and messages directly in your Provider Console. Reply within 24 hours to boost your responsiveness score.

  • Secure messaging system
  • Email notifications
  • Track all conversations
4

Update Availability

Toggle your availability status and update your profile anytime to keep families informed.

  • One-click availability toggle
  • Real-time profile updates
  • Instant visibility changes

Your Provider Dashboard

Manage everything from one simple dashboard—no complicated software, no training required.

Message Center

View and respond to all inquiries in one place. Track conversation history.

Tour Requests

See upcoming tours and bookings at a glance. Confirm or reschedule easily.

Performance Metrics

Track profile views, responsiveness score, and completeness rating.

Events & RSVPs

Post open houses and info sessions. Collect RSVPs and manage attendees.

Sample Residence

Provider Dashboard

Available
85% Complete

New Inquiries

5

Upcoming Tours

3

Profile Views

127

New inquiry from Sarah M.

Looking for 2-week respite • Memory care

Tour request for Jan 15

Family of 3 • 2:00 PM

Everything You Need to Succeed

Profile Completeness Scoring

See exactly what's missing from your profile. Complete profiles get 3x more views.

Responsiveness Badges

Reply within 24 hours to earn responsiveness badges and rank higher in search.

Photo & Video Galleries

Upload up to 20 photos and add a YouTube video tour to showcase your community.

ALC Discharge Referrals

Receive matched referrals from hospital discharge planners looking for immediate placement.

Secure Messaging

Communicate with families directly through our platform. All messages are tracked and archived.

No Referral Commissions

Keep the full value of every client or resident generated through Respite Request.

Community Events

Post open houses, info sessions, and holiday events. Collect RSVPs and manage attendees from your dashboard.

Priority Search Placement

Boost your visibility and appear at the top of search results to connect with families faster.

Advanced Analytics

Track detailed performance metrics including profile views, inquiry sources, and conversion rates.

Premium Badge

Stand out with a distinctive badge that highlights your commitment to quality and responsiveness.

Respite Suite Management

Track suite availability, manage bookings, and coordinate respite stays with dedicated inventory tools.

Move-In Checklist Flow

Streamline admissions with guided checklists, document collection, and onboarding workflows.

What Providers Say

Join providers who are already connecting with qualified families

"We received an inquiry within the first week and the details were clear and complete. It saved us a lot of back-and-forth and helped us respond faster."

Retirement Community, Ontario

"Respite Request made it easy to showcase our services and availability in one place. We've had more qualified leads and fewer 'just browsing' calls."

Assisted Living, Ontario

"The platform feels built for real-world care coordination. Families come in with the right expectations, and our team spends more time arranging care, not chasing information."

Home Care Agency, Ontario

Ready to Get Started?

Join nearly 800 providers already using Respite Request to connect with families.